Airbnb Deposit: Keys to Peaceful Management of Damage and Theft
Airbnb insurance
Renting out your space on Airbnb is an excellent strategy for increasing your income without significant effort. However, discovering damage or theft after guests have left can quickly cast a shadow over this experience. At Aurora Conciergerie, we're committed to equipping you with best practices to prevent these incidents and take effective action if necessary. Follow our guide to renting out your property with confidence and peace of mind.
The Airbnb Host Guarantee: Useful but Limited Protection
The Airbnb Host Guarantee promises coverage of up to €800,000 for damage to your home. However, this protection has its limits: it doesn't cover everything, especially high-value items like jewelry or artwork, and it excludes certain forms of fraud. It's therefore crucial to take preventative measures to secure your belongings and finances.
Prevention First
Prevention is your best friend. Here are some key steps to anticipate risks:
Clear Instructions: For special equipment such as a macerator, provide clear and visible instructions to prevent misuse.
Securing Valuables: Consider removing or securing valuables and important documents. Investing in a safe or using a secure storage service can be a wise solution.
Getting to Know Your Guests: Take the time to review guest profiles and collect their identification. Meeting face-to-face during key collection can also help build trust.
Incident Management
Incident Management: Deposit, Insurance and Dialogue
In the event of damage, it is important to know the procedures to follow:
The Airbnb Security Deposit: Although not automatically charged, it serves as a pre-authorization that can deter careless behavior. We recommend setting a moderate security deposit, based on one or two nights' stay, to cover minor incidents without discouraging bookings.
Claims and Resolution: In the event of damage, you have 48 hours after the guests' departure to report the incident to Airbnb. A prompt inventory is therefore essential. In the event of a dispute, seek an amicable settlement first before relying on the deposit or Airbnb insurance.
Communication with the Guest: A firm but friendly approach is recommended for resolving minor damages. Include clear photos of the damage and prioritize an amicable resolution.
Aurora Concierge at Your Service
If the prospect of managing these risks seems daunting, Aurora Concierge is here for you. Our team handles everything from guest screening to property inspections to ensure a seamless Airbnb experience. We ensure every rental runs smoothly, freeing you from the hassle so you can fully enjoy the benefits of your investment.
Renting on Airbnb should be a source of joy and additional income, not stress. With Aurora Concierge, navigate the world of vacation rentals with confidence and peace of mind.